General Information Website to Learn About Izu Islands and Ogasawara Islands

FAQ of beginners to the islands

How to get to the island
Q1

How to get to the Tokyo Islands?

Access by sea and air are available depending on which island you travel to. Please check in advance.
Q2

Where is the seaport to the Tokyo Islands?

Takeshiba Pier in Tokyo is the base to all the Tokyo Islands. The nearest train station to Takeshiba Pier is JR Hamamatsucho Station. Only Aogashima does not have a direct service (accessible from Hachijojima by sea). Other sea routes to the islands are available. Oshima is accessible from Atami Port in Shizuoka Prefecture. Toshima, Niijima, Shikinejima and Kozushima are accessible from Shimoda Port in Shizuoka Prefecture throughout the year. Other seasonal services are also available; please check operating companies’ websites.
Q3

Can cars be loaded on a boat?

All boats from Tokyo are cargo and passenger boats and do not load cars. Motorcycles can be loaded as cargo. High-speed jet boats cannot load any large baggage. Car ferry service is available on a sea route operated by Shinshin Kisen from Shimoda Port. Since it is a rather small car ferry, reservation is required.
Q4

Where can I take an airplane?

Flight services are only available to Oshima, Niijima, Kozushima, Miyakejima and Hachijojima. ANA operates a flight service from Haneda Airport to Hachijojima. To Oshima, Niijima, Kozushima, and Miyakejima, New Central Airservice operates flight services from Chofu Airport. The nearest train station to Chofu Airport is Chofu Station on the Keio Line. Please take a bus or taxi from the station.
Q5

Is a helicopter service available?

A helicopter commuting service between smaller islands called “Island Shuttle” is available. From Hachijojima as a hub, the helicopter goes to Aogashima, Mikurajima, and Oshima via Miyakejima, and it also connects between Oshima and Toshima. All services are one round trip a day, respectively.
Q6

When does information about cancellation of operation become available?

As for the night sailing from Tokyo, cancellation is announced at 5 p.m. of the operation day. Cancellation of other sailings is announced at 6 a.m. of the operation day. As for flights, cancellation is announced in the morning of the operation day. Since weather conditions may change occasionally, please contact operation companies before departure for more information, or ask your accommodation or local offices of the operation company if you are on the island.
Q7

What is an operation with conditions attached?

It is about an operation where a plane or boat may return to the departing port because of bad weather at the destination or on the way. It is a rather usual operation style in the Tokyo Islands.
Q8

May the arriving or departing port change?

Some Tokyo Islands do not have a bay to be used as a seaport. These islands use several shared ports in the island depending on the situation. A port to be used may change depending on the wind direction or the wave conditions of the ocean. Contact your lodging or the local office of the operation company for more information. Please note how access to an island may change largely if the port to be used changes, because a sub-port is usually located on the opposite side of the island.
Q9

Is anti-seasickness medicine needed when taking a boat?

It is recommended to have some medicine, especially for those who are taking a boat for the first time or the first time in a while. Tokyo Islands are located in the Pacific Ocean, which is dynamic and has waves and which is not always as calm as the name implies. Although equipped with devices to reduce the rolling movement, boats sometimes roll depending on the weather condition.
About the island
Q10

What kind of transportation system is available in the Tokyo Islands?

Bus services are available in Oshima, Kozushima, Miyakejima, and Hachijojima. However, as the frequency of the service is limited, it is highly recommended to check timetables in advance. Other means of transportation including taxi, car rental, motorcycle and bicycle rental are available except in Toshima, Mikurashima, and Aogashima.
Q11

Can mobile phones be used in the Tokyo Islands?

NTTdocomo, au, and softbank mobile phones can be used in the Tokyo Islands. Among them, NTTdocomo covers the widest area in the islands. Depending on the distance from a signal tower or other geographical condition, some areas may become out of a communication range. Also, the signal may be weaker when in a bad weather. Although some islands do not have a submarine optical cable, Internet connection is available. There are limited wi-fi spots provided by mobile phone carriers.
Q12

Can credit cards or electronic money be used in the Tokyo Islands?

There are only limited places where credit cards or electronic money can be used. Please prepare cash.
Q13

Are there banks in the Tokyo Islands?

The following are financial institutions in the islands:
Post Office: All islands except for Hahajima (ATMs in operation everyday)
Shichito Credit Union: Oshima, Niijima, Kozushima, Miyakejima, Hachijojima, Chichijima (ATMs in operation everyday)
Mizuho Bank: Oshima, Hachijojima (ATMs in operation on weekdays)
JA Tokyo Islands: Hachijojima, Chichijima, Hahajima (in Hahajima, ATMs in operation on weekdays)
Please note that bankcards that can be used differ according to the bank.
Q14

Are there convenience stores in the Tokyo Islands?

There are no convenience stores or drug stores in the islands. Although shopping is available at grocery stores, pharmacies, and liquor stores, shopping in the evening is usually impossible because these shops close relatively early. As for regular medicines and medicines for travel, bringing the necessary items for yourself is recommended rather than trying to buy them in the islands.
Q15

Are there boxed lunch stores in the islands?

Many stores, while not specialized in boxed lunches, do sell a boxed lunch. Contact a local tourist association for information about these stores.
Q16

What kind of items should be prepared to travel to the islands?

Since weather in the islands changes frequently, careful preparation is needed.
Annual precipitation of the islands is twice as much as that in Tokyo, meaning that it rains a lot and sometimes heavily. Since an umbrella is not useful in days of heavy rain, it is highly recommended to have a raincoat or a rain jacket and pants. The islands also have strong wind, and often the wind-chill temperature is lower than that in a weather forecast. Ground temperature goes down in the morning and evening in the islands because land areas are mostly covered by forest, so it is recommended to have a light jacket or windbreaker.
Q17

Are complimentary amenity goods available at hotels?

Hotels and ryokan offer complimentary amenity goods. Minshuku (guest house) basically do not prepare any amenity goods such as yukata (cotton kimono) and towels for guests to use because minshuku were originally lodgings using private houses of local people. But in recent years some minshuku have started preparing amenity goods in response to guests’ needs. Ask them when making a reservation.